Last Updated: Thursday, November 21st, 2024
Welcome to Credellex! These Terms and Conditions govern your use of the Credellex mobile app and the services provided by Credellex. ("we," "us," or "our"). By using our services, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.
1.1. To use Credellex, you must be at least 16 years old or the legal age in your jurisdiction to form a legally binding contract. By using our services, you represent that you meet this eligibility requirement.
1.2. You must provide accurate and complete information during the account registration process. You are responsible for maintaining the confidentiality of your account credentials and are liable for all activities conducted through your account.
2.1. Credellex utilizes Fincra as the payment merchants on the application. By using our services, you agree to comply with the terms and conditions of Fincra.
2.2. The transaction processing fee, if applicable, will be clearly displayed during the transaction process. You agree to pay the specified fee for the use of our services.
2.3. Credellex reserves the right to modify the service fee and other terms at any time. Any changes will be communicated to users through the app or other appropriate channels.
3.1. Buyers and sellers must accurately represent the products or services involved in the transaction and adhere to the agreed-upon terms.
3.2. In the event of a dispute, both parties agree to cooperate with Credellex's dispute resolution process. This may involve providing relevant evidence and information to facilitate a fair resolution.
3.3. Credellex acts as a mediator in disputes and will make reasonable efforts to resolve issues. If a resolution cannot be reached through mediation, Credellex may escalate the dispute to arbitration as outlined in our Dispute Resolution Policy.
3.4. Users agree to abide by the decision reached through mediation or arbitration and to release funds or receive refunds as directed by Credellex.
4.1. Users must not engage in any fraudulent, illegal, or unauthorized activities on Credellex.
4.2. It is prohibited to use Credellex for money laundering, terrorist financing, or any other criminal activities.
4.3. Users must not interfere with or disrupt the functionality of the app or attempt to gain unauthorized access to any part of Credellex systems.
5.1. Protecting your privacy is essential to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
6.1. We reserve the right to suspend or terminate your account or access to Credellex at our discretion, without prior notice, if we believe you have violated these Terms and Conditions or engaged in any prohibited activities.
7.1. Credellex provides its services "as is" and without any warranty or guarantee, express or implied.
8.1. In no event shall Credellex be liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to the use or inability to use our services.
9.1. Credellex may update these Terms and Conditions from time to time. Any modifications will be effective immediately upon posting on the app. By continuing to use Credellex after such changes, you agree to be bound by the updated Terms and Conditions.
10.1. These Terms and Conditions shall be governed by and construed by the laws of the Federal Republic of Nigeria, without regard to its conflict of laws principles.
11.1. You may delete your account from the app settings or by contacting us at [email protected]. Upon account deletion, your data will be handled in accordance with our Privacy Policy.
If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected]
By using Credellex, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.