Privacy Policy

Last Updated: Thursday, November 21st, 2024

Introduction

Welcome to Credellex! Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services. By accessing and using Credellex, you consent to the practices described in this policy.

1. Information We Collect

1.1. Personal Information: When you create an account on Credellex, we may collect certain personal information, including but not limited to your name, email address, contact number, and payment details.

1.2. Transaction Information: We collect information related to your transactions, including details about the items or services involved, transaction amounts, and shipping information.

1.3. Device Information: We may collect information about the device you use to access Credellex, such as the device's unique identifiers, operating system, and mobile network information.

1.4. Log Information: Our servers automatically collect and store certain information when you use Credellex. This may include your IP address, app usage data, and device events (e.g., crashes, system activity).

2. How We Use Your Information

2.1. We use the information collected to provide, maintain, and improve our services, including facilitating secure transactions and dispute resolution.

2.2. We may use your contact information to communicate with you regarding your account, transactions, and app updates.

2.3. Your transaction information is used to process payments, hold funds in Credellex account, and ensure the successful completion of transactions.

2.4. We may use device information and log data to analyze app performance, monitor usage patterns, and detect and prevent fraudulent activities.

3. How We Share Your Information

3.1. Your personal information is shared only as necessary to facilitate secure transactions and provide our services. This includes sharing information with the counterparty in a transaction and relevant third-party service providers.

3.2. We may share aggregated and anonymized data for analytical purposes with third parties, but such data will not identify you personally.

3.3. We will not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

3.4. We may disclose information if required by law, to protect our rights and safety or the rights and safety of others, or to comply with legal processes.

4. Data Security

4.1. We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction.

4.2. While we take reasonable steps to safeguard your data, no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security

5. Children's Privacy

5.1. Credellex is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

6. Your Choices

6.1. You have the right to access, update, correct, or delete your personal information. You can manage your account settings through the app or contact us.

6.2. You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the email

7. Changes to Privacy Policy

7.1. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.

8. Contact Us

8.1. If you have any questions, concerns, or requests regarding this Privacy Policy or our practices concerning your personal information, please contact us at [email protected]

8.2 By using Credellex, you acknowledge that you have read, understood, and agreed to this Privacy Policy.